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About US
HomeNest is a new international B2C team, we aims to provide the latest Various types of products for The United States.
Our Mission
Our mission is to simplify the online shopping process and provide a stress-free shopping experience.
To our customers, we promise:
• Low Prices: We work with manufacturers directly. We cut out any unnecessary costs to give you the no-frills prices you see!
• Quality Assurance: What you see is what you get! We manually quality check everything that we sell before it’s being packed and shipped to you!
• Privacy: We implement a strict policy on controlling and limiting access to your personal information.
Best price and Quality products
As you know, one of the reasons why we incorporated this online store is to provide the best quality products to our customers at the lowest price. Unlike conventional sellers, we have our own warehouses, and there is no agent involved in the procurement process. Eventually, we are able to cut the unnecessary cost, and we would love to pass that benefit on to our customers.
Payment Security and Privacy (PayPal and SSL Certificate)
Your online transaction on is secure with the highest levels of transaction security. Our store uses SSL encryption technology to protect your card information while securely transmitting it by SSL directly to a secure electronic vault for payment processing. We use Paypal as a payment gateway, which is the safest. We never share our customer’s data with the third party in any ways. Data collected are only used for processing and delivering the orders.
Shipping & Delivery
When can I expect my order to be delivered?
All orders will be shipped within 48 hours after order confirmation. Please allow 3-7 business days for standard delivery. You will receive an email confirmation with your tracking number after your order is shipped. You can track your package shipment by visiting the website sent in the mail. We shall provide you with free-shipping service. Your shipment will be shipped with the best possible provider for your location to ensure speed and satisfaction.
FAQs
Frequently Asked Questions (FAQs)
Find answers to the most common questions about our products, shipping, returns, and customer support.
🛍️ Orders & Payments
1. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, Shop Pay, and all major secure payment options.
2. Can I change or cancel my order after placing it?
Yes—orders can be changed or canceled within 12 hours.
After your order has been processed or shipped, changes may not be possible.
📦 Shipping & Delivery
3. How long does delivery take?
Most orders are delivered in 3–7 business days depending on your location.
4. How do I track my order?
Once your order ships, you’ll receive a tracking link via email. You can follow your package every step of the way.
5. Do you ship to Hawaii, Alaska & Puerto Rico?
Yes, we ship to all U.S. states and territories.
Note: Some remote areas may take a little longer due to carrier delays.
🎁 Product Information
6. Are the LED Firework Lights safe for indoor & outdoor use?
Yes! Our Firework LED Lights are low-voltage, energy-efficient, and safe for both indoor and outdoor decorations.
7. Do your products come with a warranty?
Yes—all MerryNests items include a 1-year satisfaction warranty.
If there’s any issue, we’ll replace it or refund you.
8. What if my product arrives damaged or not working?
Simply email us with a photo, and we will send a free replacement or offer a refund—no hassle.
🔄 Returns & Refunds
9. What is your return policy?
We offer a 30-Day Money-Back Guarantee.
If you don’t love your product, you can return it within 30 days of delivery.
10. How do I request a return or refund?
Just contact our support team with your order number. We respond quickly and guide you through the process.
💬 Customer Support
11. How can I contact you?
You can reach us anytime.
We reply within 1–6 hours.
12. Is my information safe on your site?
Yes—HomeNest is protected with encrypted SSL security, ensuring your payment and personal details stay secure.